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How to mark rent received in SmartRent.ie

Pay-by-Bank to your IBAN can mark a row received. Standing orders and “I’ve paid” do not. Dated how-to, 19 September 2026.

Last updated 19 September 20265 min readSmartRent Team

Rent still lands in your IBAN. SmartRent records whether a row is due, claimed, or received.

The path that marks received automatically

  1. Save your IBAN under Payment setup.
  2. Invite the tenant to the portal.
  3. They tap Pay by Bank, complete SCA in their own bank, and pay your IBAN with that charge’s unique SRR reference.
  4. The payment_executed webhook marks the row received. You do not click Mark received on this path.

Help article: Pay-by-Bank.

Paths that do not auto-mark

  • Standing-order helper (copy/QR after the first Pay-by-Bank) — the tenant sets it in their bank; those lodgements are not auto-marked.
  • Tenant “I’ve paid” — claimed, not received.
  • Forwarding a bank email — not the product path.

You can still mark received from your own statement when you have checked the cents and the reference.

Cost

Essential €29 / Professional €89 including VAT. 14-day trial, no card.

Last updated: 19 September 2026

Questions

Does Pay-by-Bank mark rent received?

Yes, when the tenant completes SCA and the payment_executed webhook fires. Standing orders and “I’ve paid” do not auto-mark.

Where does the money go?

To your IBAN. Save it under Payment setup, then invite the tenant to the free portal.

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