Tenants pay nothing
Free tenant portal for Irish rentals
Give each tenancy a login: rent instructions, repairs with photos, messages, and the files you shared. You keep the ~10% a letting agent would take. Save €1,800+/year per property on a typical let.
Last updated 19 September 2026
What the portal is for
Most small Irish landlords still chase rent on WhatsApp and store PDFs in a folder. The tenant portal puts the same job in one place. You invite the people on the tenancy. They never pay SmartRent.
- Pay-rent screen with your IBAN and the unique reference for that charge
- Pay-by-Bank (SCA in their own bank) so a successful payment can mark received
- Maintenance with photos and a status you set
- Messages that stay on the tenancy thread
- Documents you chose to share — lease draft, BER, house rules
How you invite someone (19 September 2026)
- Add the property (Eircode, rent, rooms) and the tenancy dates you already agreed.
- Open Invitations, enter the tenant email, send the link.
- They create a free account and join that property — not a public listing browse.
- Rent still goes to your IBAN. See how rent is marked received.
How this compares
A letting agent typically takes about 10% of the rent to run the day-to-day. Software is a subscription — Essential €29/month (1–3 homes) or Professional €89/month (4–10), including VAT — and the tenant portal is included. Worked euros: landlord software vs a letting agent. If you already run Excel and WhatsApp, compare with a spreadsheet.
RTB tools sit next to the portal
Registration drafts, notice templates, and reminders live under RTB tools so you stay compliant with RTB rules. Confirm current rules on rtb.ie. The portal does not replace the RTB — it keeps the tenancy file you already run.
For a rent increase, type the figure in the Ireland rent-cap calculator (2% or CPI). People still search RPZ for that same sum.
Ask Sue Port
In the product, use Ask Sue Port (AI Assistant) if you get stuck on an invitation or a payment row. Customer support: support@smartrent.ie.
Start a 14-day free trial — no credit card · Pricing (incl. VAT) · Invitation how-to
Questions
Is the tenant portal free?
Yes. People who rent from you do not pay SmartRent. The landlord subscribes. Essential €29 and Professional €89 include VAT. Fourteen-day trial, no card.
What can a tenant do in the portal?
See the IBAN and reference you recorded, tap Pay-by-Bank, log a repair with photos, read documents you shared, and message you in the same thread you see.
How do I invite someone?
Open Invitations, pick the property, enter their email. They create a free account from the link and join that tenancy.