How does rent collection work, and are there transaction fees?+−
Tenants pay from their own bank (AIB, Bank of Ireland, PTSB, Revolut, and others) straight to your IBAN. Copy your IBAN, unique payment reference, and EPC QR from the portal — that is the working path today. Pay by Bank is the intended path once a bank login is connected. We deduct 0% from the rent — SmartRent is a subscription, not a cut of the transfer. You get a digital receipt when the rent is marked received.
Does SmartRent or the landlord need a PSRA licence?+−
No. A PSRA licence is for third-party agents who negotiate lets or hold client money. SmartRent is self-management software: you stay the landlord, you choose the tenant and the agreement. Rent moves between bank accounts. SmartRent does not hold client money and does not charge an agent commission.
Are tenants charged to use the portal?+−
No. Access to rent payments, document storage, and maintenance reporting is 100% free for tenants. Landlords subscribe; tenants never pay SmartRent.
How do I stay compliant with RTB rules?+−
Use the RPZ / rent-cap calculator, rent-review drafts, statutory reminders, and notice templates. Confirm current rules on rtb.ie.
What does landlord software cost?+−
Essential €29/month (1–3 properties) or Professional €89/month (4–10), including VAT. Annual is €290 / €890 (two months free). 14-day trial, no card. Tenants pay nothing. 11 or more properties: email hello@smartrent.ie for a portfolio quote.
Is this the US SmartRent smart-home company?+−
No. SmartRent.ie is landlord software for Ireland.