Platform FeaturesMaintenanceTenant ManagementEfficiency

How to Handle Maintenance Requests Efficiently

Learn the best practices for managing tenant maintenance requests. From emergency protocols to vendor management, discover how to keep tenants happy and costs low.

Published 20 October 2025
9 min read
By SmartRent Team

How to Handle Maintenance Requests Efficiently

Slow maintenance response is the #1 complaint tenants have about landlords. Here's how to handle requests like a pro.

[Content would cover: Setting up clear process, Emergency vs non-urgent, Response time expectations, Vendor network, Using SmartRent maintenance portal, Documentation best practices, Preventing common issues, Cost management, etc.]

Last Updated: October 20, 2025

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