Emergency Repairs
Tenant reports a burst pipe at 11pm. Emergency notification sent, plumber assigned within 15 minutes, issue resolved by midnight.
Core Features
Maintenance Management
Tenants log repairs with photos. Preferred trades and a euro spend ceiling keep jobs moving.
Last updated 19 September 2026
What this tool does
Tenants submit repairs with photos from their free portal. Onboard your own plumber or electrician, or pick a local verified trade. Set a spend ceiling — €150 or €250, whatever you choose — so routine and emergency jobs under that figure can start without phone tag. Anything above it waits for one-tap sign-off. Status, notes, and completion photos sit on the tenancy.
What you can do
- Photo evidence for every request
- Your own trades or local verified contractors
- A euro ceiling you set for jobs that can start immediately
- One-tap sign-off when the quote is over the limit
- Real-time status and completion photos
- Complete maintenance history per property
How Maintenance Management Works
01
Tenant Reports Issue
Tenants submit maintenance requests through their portal, with photos, a description, and urgency (emergency, urgent, routine).
02
You Receive Instant Notification
See the photos and the tenant’s note. Preferred trades are already on the job file.
03
Ceiling or sign-off
Jobs under your euro ceiling can go to a preferred or verified trade straight away. Quotes above it wait for one-tap sign-off.
04
Track Progress
Monitor job status. Trades update progress, add notes, and upload completion photos.
05
Complete & Archive
Once completed, the request is archived with full history. Records stay searchable on the property.
How landlords use it
Routine Maintenance
Annual boiler service scheduled automatically. Contractor confirmed, tenant notified, service completed and documented—all without a single phone call.
Multi-Property Management
Portfolio of 12 properties. Central dashboard shows all active maintenance requests, priorities, and costs. Complete visibility at a glance.
Questions
Can tenants submit emergency requests?
An emergency under the landlord’s higher ceiling is dispatched. Over that ceiling, they approve once.
How do I manage multiple contractors?
Save preferred trades. Under your ceiling the job is dispatched to them first. Over the ceiling, you approve once.
Can I track maintenance costs?
Yes, add costs to each request. Generate reports showing total maintenance spend per property, contractor, or time period.
Is there a mobile app for contractors?
The job appears in the contractor’s web app. There is no email blast and no separate mobile app.
Questions: support@smartrent.ie
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