Tenants submit requests with photos. Track repairs in real-time with contractor assignment.
Streamline your maintenance workflow with our comprehensive management system. Tenants submit requests directly through the app with photos and descriptions. You can track everything in real-time, assign contractors, manage quotes, and keep a complete maintenance history for each property.
Save 5+ hours per week on maintenance coordination
Photo evidence for every request
Real-time tracking and status updates
Contractor assignment and management
Complete maintenance history per property
Reduce tenant complaints by 50%
Tenants submit maintenance requests directly through their portal, adding photos, descriptions, and urgency level (emergency, urgent, routine).
Get notified immediately via email, SMS, or push notification. View all details including photos and tenant description.
Assign the job to a contractor from your list, or add a new one. Contractors receive job details and property access information.
Monitor job status in real-time. Contractors can update progress, add notes, and upload completion photos.
Once completed, the request is archived with full history. All maintenance records are searchable and available for tax/legal purposes.
Tenant reports a burst pipe at 11pm. Emergency notification sent, plumber assigned within 15 minutes, issue resolved by midnight.
Annual boiler service scheduled automatically. Contractor confirmed, tenant notified, service completed and documented—all without a single phone call.
Portfolio of 12 properties. Central dashboard shows all active maintenance requests, priorities, and costs. Complete visibility at a glance.
Yes, tenants can mark requests as "emergency" (e.g., burst pipes, no heating). These trigger immediate notifications and are prioritised in your dashboard.
Build your contractor database with contact details, specialities, and ratings. Assign jobs to the right person instantly.
Yes, add costs to each request. Generate reports showing total maintenance spend per property, contractor, or time period.
Contractors receive job details via email/SMS. They can update progress and upload photos through a simple web interface (no app installation required).